Tep555 FAQ – Find Frequently Asked Questions & Answers Here

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email, verify the OTP, and set a new password. The whole process takes just 2 minutes.

No. Under tep555's rules, each person may only operate one account. Attempting to open multiple accounts may result in all accounts being temporarily or permanently suspended and any balance being forfeited.

KYC verification secures your account and helps prevent fraud. Before making a withdrawal, you'll need to submit a photo of your national ID or passport. Verification is typically completed within 24-48 hours.

Yes, it is possible. However, you will need to contact our support team to change your mobile number. Once your identity is verified, the new number will be added. For security reasons, this cannot be done directly from your profile.

The minimum deposit on tep555 is just 100 BDT. This is designed with new players in mind, so anyone can get started with a small amount. Minimum limits may vary by payment method.

Deposits are usually credited instantly. However, network delays may occasionally cause a 5–15 minute wait. If your balance has not appeared after 15 minutes, contact our support team with your transaction ID. Your funds are completely safe.

tep555 does not charge any deposit fees. However, your bank or mobile banking provider may apply a small service charge, which is entirely subject to their own policies.

The minimum withdrawal on tep555 is 300 BDT. Withdrawing from bonus balance requires meeting the wagering conditions. Your maximum daily withdrawal limit depends on your VIP level.

If your withdrawal is rejected, you'll be notified of the reason right away. Common reasons include incomplete KYC verification, unmet wagering requirements, or incorrect payment details. Any rejected amount is returned to your balance. Review the reason, resolve the issue, and resubmit your request.

If you get disconnected, your game state is saved on the server. When you reconnect, the game resumes exactly where it left off. For slots, if a spin was already completed, the result will be displayed and any winnings will be automatically credited to your balance.

Yes, all games on tep555 use internationally certified RNG (Random Number Generator) technology. Every game outcome is completely independent and never predetermined. Third-party auditors regularly verify the fairness of all games.

Bonus balance cannot be withdrawn directly. You must first meet the required wagering conditions — meaning you need to place bets totalling a specified multiple of the bonus amount. Once the wagering requirement is fulfilled, the bonus converts to real balance and becomes available for withdrawal.

Share your referral link or code with friends. When a friend registers using your link and makes their first deposit, both of you receive a bonus. There's no cap on referral bonuses — the more friends you bring, the more you earn.

Yes, all active tep555 members earn a bonus each day they log in. The bonus amount increases progressively with consecutive daily logins. VIP members enjoy additional daily rewards on top of the standard amount.

Go to the "Security" section in your profile settings to enable 2FA. You can use an OTP sent to your mobile number or the Google Authenticator app. With 2FA enabled, every login will require an additional verification step, keeping your account more secure.

Yes, you can apply for self-exclusion at any time. You may pause your account for a set period ranging from 24 hours up to 6 months. tep555 is committed to responsible gaming — visit our Responsible Gaming page to learn more.

If you notice any suspicious activity, change your password immediately and contact our support team. We will promptly review your account and take the necessary action. We are always vigilant in keeping your account secure.